Unlimited Training & Support
LASERTRON offers our existing clients and developers unlimited training and support in several ways.
One way is through our quarterly operators' and developers' conferences. These are offered every 3 months at our facilityA in Buffalo, NY. Our laser tag experience and operating knowledge has enabled us to develop proven systems. These systems combined with our advanced laser tag equipment and arenas, provides you with the tools needed for long-term success.
A client or developer may also send any associate of their company to our facility to shadow a LASERTRON manager through an active weekend of business.
When we install your LASERTRON Game System we offer up to 40 hours of on-site training.
Once you are open our service department is available to assist you 24/7, 365 days a year.
Professional operators expect to operate their facility long-term. LASERTRON guarantees that spare parts necessary to operate the equipment will be available to you for ten (10) years from delivery. It's the insurance you need to run a long-term laser tag operation.
A broken vest isn't making you money. When something breaks, LASERTRON will get you back in business. Parts and supplies are guaranteed to ship within two business days of order. Repairs are guaranteed to ship back to you within two business days of receipt. We achieve our two-day parts and repair guarantee in 98% of all orders.
How can you know our equipment is reliable? We offer the longest and most extensive warranty in the industry. Our "Bumper-to-Bumper" Warranty covers everything: Plastics, Phaser Cords, Batteries, even Labor! LASERTRON also offers extended "Bumper-to-Bumper" warranties of up to ten years.
For additional information about LASERTRON, please contact Your Advisement Team.